The PoolSafe Quality Management Scheme (PoolSafe) is an independent assessment of public pools to ensure that their operations and facilities are safe.

There are currently 214 public pools in New Zealand and over 140 of those are members of the PoolSafe scheme. For a list of current Poolsafe pools, please click here

Jointly developed in 2001 by the New Zealand Recreation Association (NZRA) and Water Safety New Zealand (WSNZ) Poolsafe is an industry led, voluntary management system designed by the industry for the industry. It enables peer to peer assessment and moderates the delivery of public aquatic facilities services, with the direct intent to limit serious harm to their communities.

If you would like any further information, including the current criteria and joining the scheme, regarding PoolSafe, please contact the Aquatics Project Manager, Tracey Prince at tracey@nzrecreation.org.nz.

NZRA will help facilities joining the scheme to meet the PoolSafe criteria by way of providing advice, guidance, resources and templates.

New Criteria For 2017-18


  • The area of water and physical and environmental obstacles each lifeguard supervises, e.g. glare, dead water

Facilities with dedicated Learn to Swim pools, private pools and/or spa pools, saunas and steam rooms

  • NOP must clearly state procedures for dealing with the private pools/spa and sauna/steam rooms relative to the facility

Water Treatment

  • Must detail the water treatment qualifications held by the relevant staff

Poolsafe Membership Fees

The following is the fee structure for PoolSafe:

Level One:

Meets all standards at the first visit and no further follow up is required by the Assessor.

Cost $650.00+GST membership fee

Level Two:

Meets most standards at the visit but fails in a number of areas. The facility does not have PoolSafe accreditation until all requirements are met (PENDING).

As a result of the failure a follow up is required by the assessor/NZRA to ensure compliance and change has been undertaken based upon the assessor feedback and recommendations OR significant follow up is required by the Aquatics Project Manager (not necessarily a second visit).

Additional cost $650+GST penalty.

Removed from PoolSafe scheme:

Fails consistently at the visit and follow up visits. Does not provide evidence that the standards have been achieved nor that the feedback from the assessor has been actioned.

A formal letter written to property owner advising of the non-compliance, and partners advised of non-compliant facilities. If non-compliant after two visits, the organisation/facility will be removed from the scheme and a letter will be written to WorkSafe New Zealand, WSNZ and the facility owner about the facility's repeated non-compliance.

A facility can apply to be part of the PoolSafe scheme the following year at a cost of $650 + GST. The expectation will be that all requirements will be met at the first visit.

Poolsafe Post Serious Incident Checklist

The New Zealand Recreation Association (NZRA) and Water Safety New Zealand (WSNZ) recognise there is a need to support aquatics facility owners, managers and staff if a fatality or an incident resulting in serious harm occurs.

NZRA can offer support and advice if a serious incident occurs at an aquatic facility.

Serious Incident Checklist

Poolsafe Serious Incident Review Service

NZRA provides an independent and objective review service for incidents involving serious harm or fatality.

If a review is conducted, representatives of NZRA may visit the site to gather information. An impartial report will be constructed based on the findings, and the report will be provided to the facility manager confidentially.

This review service is in the interest of the public, the aquatics sector and government agencies with statutory responsibilities for workplace and water safety.

Key findings from these reviews may be used to help illustrate and improve aquatics industry best practice, without mention of the specific facility. These findings will improve the industry’s ability to track serious harm incident trends, enabling facilities to prevent similar incidents from occurring.

The PoolSafe incident review service is not an official investigation, but rather a peer review conducted by industry personnel.

PoolSafe Serious Incident Review Factsheet

Annual Incident Reviews

PoolSafe Incident ReportFacilities that are members of the PoolSafe Scheme are required to provide information for the Annual Incident Review.

This information is very important and it’s critical we have a high return rate to ensure comparability with the statistics from the previous year. All information received is confidential and will only be used as complete industry numbers, and not focussed on individual facilities, i.e. 'the total number of visits to PoolSafe Pools was X'.

2015-16 PoolSafe Incident Report

Poolsafe Signage

NZRA and Water Safety New Zealand produce signage for PoolSafe pools on request. These signs reinforce rules for supervision and responsible behaviour at aquatic facilities. Signage comes at a cost of $55 including GST and postage. Contact rhiann@nzrecreation.org.nz to order.

The following signs are available:

Every different design above is available in each size.

Roll-up banners are also available at a cost of $250 including GST and postage. These make a great addition to a reception area at a facility. Contact tracey@nzrecreation.org.nz. to order.

If you wish to add your facility logo to any of the signage, we also have a digital package available for $100. You will receive the artwork for signage which you can then add your logo to and have printed. Please contact tracey@nzrecreation.org.nz. to order.

We also have the following signage available:

Supervision sign with graphic illustrating family at play in the pool (portrait)

Supervision sign with graphic illustrating family at play in the pool (landscape)

PoolSafe stop sign (supervision ages 8 and 10)

Have fun and be PoolSafe sign, detailing acceptable behaviour in the pool

If you would like to order PoolSafe signage, please contact rhiann@nzrecreation.org.nz.

NZRRP - ActiveCV

To ensure that your PoolSafe Assessor can use the online NZ Register of Recreation Professionals (www.nzrrp.org.nz) to verify the qualifications your lifeguards hold, you need to register your facility on ActiveCV and then link to your lifeguards to your facility.

For more information on how to register and use ActiveCV, visit the Skills Active website.

Please note that although multiple pools often sit under one umbrella organisation, each facility requires its own unique account because PoolSafe is awarded to individual facilities. Lifeguards are able to link with multiple facilities if they work at more than one.

If you experience a problem working through your instructions, please contact Skills Active on 0508 4 SKILLS (475 4557) or via email at activecv@skillsactive.org.nz.

Poolsafe Assessors

The role of the PoolSafe Assessors is to conduct robust and thorough assessments at PoolSafe Facilities. The assessors are chosen for their experience, skills, competencies and the knowledge they can provide.

Poolsafe Assessor Flyer

PoolSafe Assessor Application Form

PoolSafe Assessors for 2017-18:
  • Darryl Hamilton - Auckland Council
  • Dave McKenzie - Community Leisure Management
  • Dot Leggett Lane - Tekapo Springs
  • Jocelyn Lee - Auckland Council
  • John Hall - YMCA Auckland
  • Keith Martin - Toi-Ohomai Institute of Technology
  • Kris Edwards - Community Leisure Management
  • Kristin Raynes - Upper Hutt City Council
  • Lee Colquhoun - Whakatane District Council
  • Matt Greenwood - Waimakariri District Council
  • Nick Warwick - Christchurch City Council
  • Nigel Newbury - Taupo District Council
  • Stephen Keatley - Hutt City Council
  • Steven Prescott - Ashburton District Council
  • Tracey Prince - New Zealand Recreation Association
  • Ves Geldenhuys - Horowhenua District Council

Poolsafe Advisory Group

The PoolSafe Advisory Group provides advice, industry feedback and leadership to NZRA with regard to the PoolSafe Scheme. The purpose is to assist with the review and development of the PoolSafe Business Plan in order to ensure the ongoing quality and growth of the scheme.

PoolSafe Advisory Group Members:
  • Darryl Hamilton - Auckland Council
  • Kathy Moore - Selwyn District Council
  • Kirsty Knowles - Community Leisure Management
  • Matthew Greenwood - Waimakariri District Council
  • Sarah Cresswell - Opus
MoST Content Management V3.0.6852