Membership & Administration Coordinator

Wellington / Te Whanganui-a-Tara
Full Time
Posted
1 week ago

About us

Recreation Aotearoa Te Whai Oranga is the voice of recreation in New Zealand, representing all professionals in the industry. We empower our members to deliver quality recreation experiences, places, and facilities, that fuel a more active, healthy, and connected Aotearoa.

Guided by our bicultural strategy Te Whai Oranga we are on a journey to be a Te Tiriti-centric organisation that upholds the mana of Te Tiriti o Waitangi and weaves together world views to enhance the well-being of all New Zealanders through recreation.

About the role

As the full-time, permanent Membership & Administration Coordinator you will work closely with the Business Services Manager in what is an important function for the organisation. The position is primarily based in the Wellington CBD. 

You will provide membership and administrative support to the organisation, helping to ensure the smooth running of the day-to-day membership and finance functions. We are a member-based organisation with systems that support the function of this role, we are also supported by BDO our accountants for processing month end and year end finances. 

Some of the key responsibilities include:

  • Coordinating the membership renewal process, including sending invoices and following up on outstanding payments.
  • Manage member support, including welcoming new members and being the first point of contact for member enquiries.
  • Maintain the membership database (Glue Up), including the annual renewals process and new member sign-ups and contacts.
  • Create member resources to support membership growth.  
  • Provide membership administrative support as required.
  • Update the Charities Register as required. 
  • Maintaining accurate financial records and transactions, including invoicing, payments, and reconciliations.
  • Prepare invoices and ensure they are dispatched for payment on time.
  • Monitor receivables and follow up on outstanding payments as required.
  • Code, prepare, and process creditor invoices.
  • Reconcile bank statements, including credit cards, regularly to ensure they balance. Take investigative action if there are any irregularities
  • Prepare and submit GST returns.
  • Respond to debtor and creditor inquiries.

 
What we're looking for

  • Exceptional customer service skills and the ability to build positive relationships with existing and potential members.
  • Experience in a membership or finance coordination role, preferably within the not-for-profit or association sector.
  • The ability to multi-task and prioritise effectively, with an eye for detail.
  • Experience using Xero and a membership database system is preferable .

 
This is your chance to be part of the ‘go-to’ organisation for professionals involved in parks, play, community recreation, aquatics, and outdoor recreation throughout New Zealand, and one leading the way in bi-culturalism.

This is a great role in an organisation that offers genuine flexibility, work-life balance, and a positive workplace culture. You will be based in our central Wellington office with flexible working arrangements. Monday and Thursday are anchor days when all Wellington-based staff are in the office. The remainder of the week can be a mixture of working from home or in the office. You will also receive an additional two hours per week of paid leave to use to do something that contributes to your well-being. 

We’ll be reviewing applications once the opportunity closes in January – if this sounds like you, apply today! If you’d like to find out more about the role, please contact Daniel Evans, at daniel@nzrecreation.org.nz, or by phone on 027 594 4225.

This opportunity will close on Monday 6 January 2025. 

Job Contact Name

Daniel Evans

Location
Level 1, 29 Brandon Street, Wellington 6011