About us

Peel Forest Outdoor Centre (PFOC) is dedicated to providing adventurous outdoor activities that empower, educate, and inspire young people in a challenging and safe environment. We are looking for a proactive and organized individual to join our small team and be the eyes and ears that help keep our operations running smoothly.

Position overview

We are seeking a flexible, customer-focused Business Support Administrator to provide high-quality administration support to our General Manager and staff. This role is pivotal in ensuring the efficient functioning of day-to-day operations, fostering relationships with stakeholders, and creating ease for our customers. This is a part-time, 0.5 FTE role.

Key responsibilities

• Support bookings for all programmes, ensuring all elements are complete and customers have the necessary information.
• Assist with reporting activities, including compiling, editing, and proofing documentation.
• Enable social media and funding activities as directed by relevant staff.
• Roster instructors and ensure staffing levels meet booking and programme needs.
• Act as the primary point of contact for customers and stakeholders, providing excellent customer service.
• Maintain efficient office management procedures to streamline workflows.

What we are looking for

• Proven experience in an administrative role, ideally in not-for-profit or educational settings.
• Strong customer service ethic with the ability to build and maintain effective relationships.
• Excellent communication skills, both written and verbal.
• Flexibility and adaptability to handle changing circumstances and last-minute changes.
• Technical proficiency in MS Office and familiarity with MYOB/Xero systems.
• Ability to work independently as well as collaboratively within a team.

Why join us?

• Work in a dynamic and supportive environment.
• Be part of a team dedicated to making a positive impact on young people.
• Enjoy a role with variety and the opportunity to grow.

How to apply

If you are an organised, proactive individual with a passion for supporting a busy team, we would love to hear from you!

Please send your cover letter and CV to nikki@strategyhouse.co.nz by 5pm on 4 October 2024. 
 

This role offers the opportunity to make a real difference in a small, close-knit team. If you’re ready to contribute your skills and join us on our mission, apply today!