The PoolSafe Quality Management Scheme (PoolSafe) is an independent assessment of public pools to ensure that their operations and facilities are safe.
There are currently 214 public pools in New Zealand and over 140 of those are members of the PoolSafe scheme. For a list of current Poolsafe pools, please click here
Jointly developed in 2001 by the New Zealand Recreation Association (NZRA) and Water Safety New Zealand (WSNZ) Poolsafe is an industry led, voluntary management system designed by the industry for the industry. It enables peer to peer assessment and moderates the delivery of public aquatic facilities services, with the direct intent to limit serious harm to their communities.
If you would like any further information, including the current criteria and joining the scheme, regarding PoolSafe, please contact the Aquatics Project Manager, Tracey Prince at email@example.com.
NZRA will help facilities joining the scheme to meet the PoolSafe criteria by way of providing advice, guidance, resources and templates.
New Criteria For 2016-17
- Identification of hazards/risks
Emergency Action Plan
- EAP must be in manual format with poolside emergency signage to compliment procedures
- Evidence that regular (minimum quarterly) staff training occurs including staff training plans and signed staff training records
Pool Water Risk Management Plan
- PRMP is onsite, easily accessible, has been reviewed annually (review report completed) and updated where necessary
- PRMP identifies the barriers to contamination (including staff training and/or qualifiactions, staffing levels, sampling programmes, calibration of analysers)
- PRMP identifies the necessary improvements to the pool to manage the risk including updated plant recommendations/improvements. Improvements are prioritised and there is a timetable for implementing the improvements
Health and Safety
- Documented process whereby hazards/risks are identified and recorded, and that they are managed by being minimised or eliminated
- Documented process for recording and investigating employee accidents and notifiable death, injury, illness and incident
- Documented process for recording customer notifiable death, injury, illness and incident
- Documented process for recording pool rescues and near misses (dry rescues)
- There is documented evidence that the information gathered from the above reporting procedures is scrutinised and used to make changes (if necessary) designed to improve safety for example Health and Safety Meeting minutes. Evidence sighted of last four meetings
- Procedure must cover actions in response to - faecal solids, vomit, diarrhoea, blood and an incident in a confirmed cryptosporidium outbreak and notifiable disease outbreak
Onsite Criteria - Health and Safety
- A visual check of records and question pool staff to confirm that the specified recording of near misses, accidents, notifiable death, injury, illness and incidents and review processes (Health & Safety minutes) occur
Poolsafe Membership Fees
The following is the fee structure for PoolSafe:
Meets all standards at the first visit and no further follow up is required by the Assessor.
Cost $600.00+GST membership fee
Meets most standards at the visit but fails in a number of areas. The facility does not have PoolSafe accreditation until all requirements are met (PENDING).
As a result of the failure a follow up is required by the assessor/NZRA to ensure compliance and change has been undertaken based upon the assessor feedback and recommendations OR significant follow up is required by the Aquatics Project Manager (not necessarily a second visit).
Additional cost $600+GST penalty.
Removed from PoolSafe scheme:
Fails consistently at the visit and follow up visits. Does not provide evidence that the standards have been achieved nor that the feedback from the assessor has been actioned.
A formal letter written to property owner advising of the non-compliance, and partners advised of non-compliant facilities. If non-compliant after two visits, the organisation/facility will be removed from the scheme and a letter will be written to WorkSafe New Zealand, WSNZ and the facility owner about the facility's repeated non-compliance.
A facility can apply to be part of the PoolSafe scheme the following year at a cost of $600 + GST. The expectation will be that all requirements will be met at the first visit.
Poolsafe Post Serious Incident Checklist
The New Zealand Recreation Association (NZRA) and Water Safety New Zealand (WSNZ) recognise there is a need to support aquatics facility owners, managers and staff if a fatality or an incident resulting in serious harm occurs.
NZRA can offer support and advice if a serious incident occurs at an aquatic facility.
Poolsafe Serious Incident Review Service
NZRA provides an independent and objective review service for incidents involving serious harm or fatality.
If a review is conducted, representatives of NZRA may visit the site to gather information. An impartial report will be constructed based on the findings, and the report will be provided to the facility manager confidentially.
This review service is in the interest of the public, the aquatics sector and government agencies with statutory responsibilities for workplace and water safety.
Key findings from these reviews may be used to help illustrate and improve aquatics industry best practice, without mention of the specific facility. These findings will improve the industry’s ability to track serious harm incident trends, enabling facilities to prevent similar incidents from occurring.
The PoolSafe incident review service is not an official investigation, but rather a peer review conducted by industry personnel.
Annual Incident Reviews
PoolSafe Incident ReportFacilities that are members of the PoolSafe Scheme are required to provide information for the Annual Incident Review.
This information is very important and it’s critical we have a high return rate to ensure comparability with the statistics from the previous year. All information received is confidential and will only be used as complete industry numbers, and not focussed on individual facilities, i.e. 'the total number of visits to PoolSafe Pools was X'.
NZRA and Water Safety New Zealand produce signage for PoolSafe pools on request. These signs reinforce rules for supervision and responsible behaviour at aquatic facilities. Signage comes at a cost of $45 including GST and postage.
The following signs are available:
If you would like to order PoolSafe signage, please contact firstname.lastname@example.org.
NZRRP - ActiveCV
To ensure that your PoolSafe Assessor can use the online NZ Register of Recreation Professionals (www.nzrrp.org.nz) to verify the qualifications your lifeguards hold, you need to register your facility on ActiveCV and then link to your lifeguards to your facility.
For more information on how to register and use ActiveCV, visit the Skills Active website.
Please note that although multiple pools often sit under one umbrella organisation, each facility requires its own unique account because PoolSafe is awarded to individual facilities. Lifeguards are able to link with multiple facilities if they work at more than one.
If you experience a problem working through your instructions, please contact Skills Active on 0508 4 SKILLS (475 4557) or via email at email@example.com.
The role of the PoolSafe Assessors is to conduct robust and thorough assessments at PoolSafe Facilities. The assessors are chosen for their experience, skills, competencies and the knowledge they can provide.
PoolSafe Assessors for 2016-17:
- Angie Calder - Queenstown Lakes District Council
- Darryl Hamilton - Auckland Council
- Dave McKenzie - Community Leisure Management
- Dot Leggett Lane - Auckland Council
- Gordon Smith - YMCA Auckland
- James Robertson - Community Leisure Management
- John Hall - YMCA Auckland
- Judy Tipping - Belgravia Leisure
- Keith Martin - Bay of Plenty Polytechnic
- Kris Edwards - Belgravia Leisure
- Kristin Raynes - Upper Hutt City Council
- Lee Colquhoun - Belgravia Leisure
- Matt Greenwood - Waimakariri District Council
- Nick Warwick - Christchurch City Council
- Nigel Newbury - Taupo District Council
- Stephen Keatley - Hutt City Council
- Steven Prescott - Ashburton District Council
- Tracey Prince - New Zealand Recreation Association
- Ves Geldenhuys - Horowhenua District Council
Poolsafe Advisory Group
The PoolSafe Advisory Group provides advice, industry feedback and leadership to NZRA with regard to the PoolSafe Scheme. The purpose is to assist with the review and development of the PoolSafe Business Plan in order to ensure the ongoing quality and growth of the scheme.
PoolSafe Advisory Group Members:
- Craig Rouse - Auckland Council
- Kathy Moore - Selwyn District Council
- Kirsty Knowles - Community Leisure Management
- Matthew Greenwood - Waimakariri District Council
- Sarah Cresswell - Opus